Terms of Service

Last updated: October 3, 2025

1. Acceptance of Terms

Welcome to NEETSEAT ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, mobile application, and services (collectively, the "Services") operated by NEETSEAT.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these Terms, you may not access the Services.

We reserve the right to update these Terms at any time. Your continued use of the Services after any changes constitutes acceptance of the new Terms.

2. Description of Service

NEETSEAT provides comprehensive counseling guidance and analysis services for NEET PG (National Eligibility cum Entrance Test for Postgraduate) aspirants, including but not limited to:

  • NEET PG closing rank analysis and predictions
  • State PG counseling data and insights
  • College comparison and recommendation tools
  • Seat allocation predictions and probability analysis
  • Educational content and resources
  • Personalized counseling guidance
  • Data analytics and reporting tools

Our Services are designed to assist students in making informed decisions about their medical education and career paths.

3. User Accounts and Registration

3.1 Account Creation

To access certain features of our Services, you must register for an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Eligibility

You must be at least 18 years old to create an account. If you are under 18, you may use our Services only with the involvement and consent of a parent or legal guardian.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms or for any other reason at our sole discretion. You may also delete your account at any time through your account settings.

4. Subscription Plans and Billing

4.1 Subscription Tiers

We offer multiple subscription tiers:

  • Free Plan: Basic features with limited access
  • Pro Plan: Enhanced features and full database access
  • Premium Plan: Complete feature set with advanced analytics

4.2 Billing and Payments

  • Subscription fees are billed in advance on a monthly or annual basis
  • All payments are processed securely through our payment partners
  • You authorize us to charge your payment method for applicable fees
  • Prices are subject to change with 30 days advance notice
  • All fees are non-refundable except as required by law

4.3 Automatic Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

4.4 Refund Policy

We offer a 7-day money-back guarantee for new subscribers. Refund requests must be submitted within 7 days of the initial purchase. Refunds are processed to the original payment method within 5-10 business days.

5. Acceptable Use Policy

You agree to use our Services responsibly and lawfully. You shall not:

5.1 Prohibited Activities

  • Use the Services for any illegal or unauthorized purpose
  • Violate any applicable laws, regulations, or third-party rights
  • Share, distribute, or resell our data or content without permission
  • Attempt to reverse engineer, hack, or compromise our systems
  • Create multiple accounts to circumvent usage limitations
  • Upload malicious code, viruses, or harmful content
  • Impersonate others or provide false information
  • Engage in spam, harassment, or abusive behavior
  • Scrape, crawl, or use automated tools to access our Services
  • Interfere with the proper functioning of our Services

5.2 Content Guidelines

Any content you post or share through our Services must:

  • Be accurate and not misleading
  • Respect intellectual property rights
  • Be appropriate and professional
  • Not contain offensive, discriminatory, or harmful material
  • Comply with applicable privacy laws

6. Intellectual Property Rights

6.1 Our Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, algorithms, software, and data compilations, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

6.2 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal, non-commercial use.

6.3 User Content

You retain ownership of any content you submit to our Services. However, by submitting content, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and distribute such content in connection with our Services.

7. Data Accuracy and Disclaimers

7.1 Data Sources

Our Services rely on data from various official and unofficial sources, including government agencies, educational institutions, and third-party providers. While we strive for accuracy, we cannot guarantee that all information is complete, current, or error-free.

7.2 Predictions and Analysis

Our predictions, analyses, and recommendations are based on historical data and algorithms. They are for informational purposes only and should not be considered as guarantees of admission or placement. Actual results may vary significantly.

7.3 Educational Guidance

Our Services provide educational guidance and information but do not constitute professional counseling or advice. You should consult with qualified professionals for specific guidance regarding your medical education and career decisions.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEETSEAT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, data, or business opportunities
  • Admission denials or placement failures
  • Educational or career setbacks
  • Third-party actions or omissions
  • Service interruptions or technical issues

Our total liability to you for any claims arising from or related to our Services shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless NEETSEAT, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, and expenses arising from:

  • Your use or misuse of our Services
  • Your violation of these Terms
  • Your infringement of third-party rights
  • Any content you submit or share
  • Your negligence or misconduct

10. Service Availability

10.1 Uptime and Maintenance

We strive to maintain high availability of our Services but cannot guarantee uninterrupted access. We may temporarily suspend Services for maintenance, updates, or technical issues.

10.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We will not be liable for any modifications or discontinuations.

10.3 Third-Party Dependencies

Our Services may depend on third-party services, APIs, or data sources. We are not responsible for the availability, performance, or accuracy of such third-party services.

11. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

12. Dispute Resolution

12.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to first contact us to attempt to resolve the dispute informally.

12.2 Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

12.3 Jurisdiction

Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of [Your City/State], India, and you hereby consent to the jurisdiction of such courts.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the intent of the original provision.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our Services, constitute the entire agreement between you and NEETSEAT regarding your use of our Services.

By using NEETSEAT, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.